PRIVACY POLICY

Who We Are

Meat Smoke Fire Limited is a company registered in England and Wales.

Registered Office: 26 Water Lane, Histon, Cambridge, CB24 9LR
Email: hello@meatsmokefire.co.uk

We are the “data controller” of your personal data.

What Information We Collect

We may collect and process the following information:

Information You Provide

    • Name
    • Billing and delivery address
    • Email address
    • Telephone number
    • Payment details (processed securely via third-party payment providers)
    • Dietary requirements or allergy information (for classes)

Automatically Collected Information

    • IP address
    • Browser type and version
    • Device information
    • Website usage data via cookies

How We Use Your Information

We use your personal data to:

    • Process and fulfil orders
    • Manage class and event bookings
    • Provide customer support
    • Send order confirmations and service updates
    • Prevent fraud
    • Improve our website and services

Where you opt in, we will send marketing communications about products, events and promotions.

Legal Basis for Processing

Under UK GDPR, we rely on:

    • Contractual necessity – to fulfil your orders and bookings
    • Legal obligation – for tax and accounting purposes
    • Legitimate interests – to improve services and prevent fraud
    • Consent – for marketing communications

You may withdraw marketing consent at any time.

Marketing Communications

If you sign up to our newsletter or enter your email for promotional offers, we may send marketing emails.

You can unsubscribe at any time by clicking the link in our emails.

We do not sell or rent your personal data to third parties.

Sharing Your Information

We may share data with trusted third parties including:

    • Payment processors
    • Delivery providers
    • IT and website hosting providers
    • Professional advisers (legal/accounting)

All third parties are required to protect your data.

Payment Security

Payment details are processed securely via third-party payment providers. We do not store full card details.

Data Retention

We retain personal data only as long as necessary:

    • Order records: up to 6 years (for tax/legal purposes)
    • Marketing data: until you unsubscribe
    • Class waiver/allergy information: retained only as necessary for safety and insurance purposes

Your Rights

Under UK GDPR, you have the right to:

    • Access your personal data
    • Correct inaccurate data
    • Request deletion
    • Restrict processing
    • Object to processing
    • Data portability
    • Withdraw consent (where applicable)

To exercise your rights, contact hello@meatsmokefire.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Cookies

We use cookies to improve your browsing experience and analyse website traffic.

You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

Data Security

We take appropriate technical and organisational measures to protect your personal data.

However, no online transmission can be guaranteed completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

Last Updated: 27 February 2026

 

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